L2FARM Draft — requires legal review before publication. This text is a template and not legal advice. Have a qualified lawyer adapt it to your jurisdiction, business entity and payment setup.
Refund Policy
Last updated: [insert date]
1. Free trial first
We offer a free trial so you can test L2Farm Pilot before buying.
2. Digital content
Licenses are digital content delivered immediately after payment. [Insert your policy, for example: refund requests within X days if the license was never activated; EU consumers: explain the waiver of the 14-day withdrawal right once delivery has started with your express consent.]
3. How to request
Contact support with your order email and license key.
4. Effect of a refund
Refunded orders are marked refunded and the associated license is revoked automatically. Chargebacks also result in revocation.
5. Not refundable
Bans, sanctions or other actions taken by game servers or publishers against your game account are outside our control and are not grounds for a refund. [Confirm with counsel.]